Policies
Hotel, Booking & Cancellation
Covid-19 Policy - Government of Dominica
Hotel Policy
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Check-in and Check-out:
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Check-in Time: 3:00 pm
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Check-out Time: 11:00 am
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Property Policies:
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The property is smoke-free.
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No pets are allowed on the premises.
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Tours and Activities:
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Guests must sign a Liability Release before participating in tours and activities.
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Travel Insurance:
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Travel insurance is highly recommended for all guests.
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Payment and Booking Policy
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Currency: All prices are quoted in US ($) dollars and do not include the 10% Sales/VAT tax.
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Payment Methods: We accept payment through Mastercard or Visa.
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Deposit: A 50% deposit is required upon booking. The remaining 50% must be paid thirty (30) days before the scheduled arrival date.
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Age Requirements:
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Children: We welcome children aged 12 years or older.
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Minimum Check-in Age: The minimum age for check-in is 21.
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Adventure Packages: All bookings require the purchase of adventure packages.
Cancellation Policy
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Cancellations made within 30 days of the scheduled arrival date are not eligible for a refund. However, guests have the option to reschedule their vacation, with the full reservation deposit applied to the new booking.
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Private Group Bookings: Cancellations made within 90 days of the scheduled arrival date are not eligible for a refund. However, guests have the option to reschedule their vacation, with the full reservation deposit applied to the new booking.
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The rescheduled vacation must take place within two (2) years of the initial arrival date and can be booked for any available dates, excluding December 15th - January 7th, when special rates apply.
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Guests will receive a full refund in the event that the Government of Dominica closes its borders due to a Covid-19 outbreak affecting guests' arrivals.
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A full refund will also be issued in the unlikely scenario that Wanderlust Caribbean suspends its operation due to COVID-19 related issues or any other critical event.
HURRICANE GUARANTEE
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In the event that hurricane or storm warnings lead to the closure of Dominica's airport and/or result in the cancellation of flights and ferry schedules, guests will have the option to reschedule their vacation. The full reservation deposit will be applied to the new booking.
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The rescheduled vacation must take place within two (2) years of the initial arrival date and can be booked for any available dates, except for December 15th - January 7th when special rates apply.